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作者:Anthonia A. Adeniji , Tolulope M. Atolagbe
来源:[J].Academy of Strategic Management Journal, 2019, Vol.18 (3), pp.1-6
摘要:Total Quality Management (TQM) is a set of guiding principles and philosophies that represents the underpinning of an excellent organization. It ensures the survival of firms in the competitive economy. In view of this, this paper seeks to show how the implementation of TQM ...

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