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作者:Louis Ma , Amanda Lim , Luo Zhongwei
来源:[J].Change Management: An International Journal, 2015, Vol.15 (3), pp.17-27CGRN
摘要:Customer-Knowledge-Management (CKM) concept emerges as a crucial element for customer-oriented value creation. CKM is important for collecting, collaborating, compositing and communicating customer knowledge. The study provides a synthesis of CKM and Customer-Engagement (CE) lit...
作者:Kasim Randeree
来源:[J].Change Management: An International Journal, 2014, Vol.13 (2), pp.1-7CGRN
摘要:... Mega project management, and particularly the management of mega events, deserves special attention in the context of reputation. This is because they come under considerable public scrutiny. For example, the Olympic Games require public sector support and fiscal involvement,...
作者:Brychan Celfyn Thomas , Laguo Livingstone Gilbert , Ramdane Djebarni
来源:[J].Change Management: An International Journal, 2015, Vol.14 (2), pp.9-24CGRN
摘要:The dynamic nature of the world oil economies has continued to compel organizations around the globe to change and stay competitive or fail. Many change initiatives have been developed in order to improve organizational change management (Kim and Mauborhne 2005; Senior and Swa...
作者:Shanna Keele
来源:[J].Change Management: An International Journal, 2015, Vol.15 (4), pp.1-11CGRN
摘要:Data from the Health Resources and Services Administration Bureau of Health Professionals [HRSA] (2013) reveal 21% of U.S. Registered Nurses (RNs) are minorities, suggesting nurse leaders must incorporate culturally competent leadership styles. While research has established...
作者:Saleh Alwahaishi , Amine NehariTalet
来源:[J].Change Management: An International Journal, 2014, Vol.13 (4), pp.33-53CGRN
摘要:This research aims to determine whether companies in Saudi Arabia have implemented 'successful' computerized information systems and are employing 'good practice,' in terms of ensuring that their information systems have an impact upon their stakeholders, in particular on de...
作者:Sue Sherratt , Marcus Jefferies , Ramsey Awad
来源:[J].Change Management: An International Journal, 2013, Vol.12 (3), pp.17-28CGRN
摘要:To remain competitive and relevant it is necessary for organizations to undergo constant change, yet two-thirds of all organizational change initiatives fail. This paper proposes the novel application of an Adult Mentoring Model which has been revised and extended to address...
作者:Désirée Ball , Lucia Garcia-Lorenzo
来源:[J].Change Management: An International Journal, 2013, Vol.12 (1), pp.1-16CGRN
摘要:... The paper considers culture as a critical success factor in any change effort, especially in post-merger integrations. As such, culture and change are regarded as being interdependent and interrelated. The paper however, proposes to extend traditional models of organizat...
作者:Paul Ziek , Julio A. Rodriguez , Caitlin Kirschbaum
来源:[J].Change Management: An International Journal, 2015, Vol.14 (2), pp.1-8CGRN
摘要:... These results were then used to develop a long-term communication management plan that focused on problems ofperception. The implication of the current study is that it speaks to how reputation can be used as a foundation for models of communication management in education.
作者:David Lindberg
来源:[J].Change Management: An International Journal, 2013, Vol.12 (3), pp.1-6CGRN
摘要:This case study explores the tools used by a change agent within a public school system. Theoretical connections, results, and resistance are discussed in relation to the change. The author reinforces the practical application of theory during an episodic Lewinian change within a...
作者:Arif Sikander
来源:[J].Change Management: An International Journal, 2016, Vol.16 (1), pp.13-18CGRN
摘要:A large body of the literature confirms that scenario-planning and foresight activities have become a widely used strategic management approach for understanding future uncertainty in an ever-changing environment. There is little analysis on why some scenario methods succeed and ...

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